Generally, the Mental Health Technician is part of a team that can include doctors, therapists, psychiatrists, and nurses. In many hospitals, techs often directly answer to nurses. They may also report to other members of the health care team, especially to allied health professionals like occupational or standard therapists.
Much of the work of many Mental Health Technician jobs involves direct patient care. This might mean helping patients with self-care, like grooming or bathing, or helping a patient get settled in a hospital by inspecting their items for anything dangerous, and helping them make up a bed and put away their things. It also often means that the technician is watching, observing and interacting with patients regularly. These observations are very important, because they form a part of how care is determined for each patient, and they help to keep patients safe, especially those at high risk for harmful behavior to self or to others. It is sometimes necessary for a mental health technician, especially in a psychiatric hospital, to subdue patients that become upset or potentially harmful, and watchfulness is key to being certain that this occurs quickly so patients don’t harm themselves or others.
Other work that a Mental Health Technician can perform includes many types of detail-oriented jobs. Techs might be in charge of admitting patients, taking phone calls, staffing a main desk, or helping to keep records. In some cases, they may administer medication or help nurses to do so. They may also work with patients in designated groups to do certain types of activities. These could include things like art, exercise, or therapy. Alternately, they may take part in these groups and assist those that are running them by remaining vigilant and simply lending an extra hand to the person running the group and patients participating in it.
Mental Health Technician jobs are often physically challenging jobs and require hours of “on the feet” work. The majority of jobs in this field are full time, and since many of the facilities at which a tech might work are open all of the time, techs may expect to work weekends and holidays, at least on occasion. Many of the venues in which techs work are also open 24 hours a day, so people may be required to work various shifts. Length of the average day may be 8-12 hours depending upon how shifts are organized.